Pricing Policy
1. Introduction
At FZO, we are committed to offering a diverse range of fashion rentals and purchases at competitive prices, ensuring affordability, flexibility, and quality assurance. Our pricing is structured to provide a seamless experience while maintaining the highest standards in fashion rentals and sales.
2. Pricing Structure
A. Rental & Purchase Pricing
FZO offers dresses starting from ₹499, with prices varying based on factors such as design, fabric, craftsmanship, brand value, and market demand. Our collection includes budget-friendly styles, designer wear, premium couture outfits and accessories catering to all fashion needs.
Pricing is determined by:
- Fabric quality and detailing
- Designer vs. Non-Designer outfits
- Rental duration and demand fluctuations
- Seasonal trends and exclusivity
High-end designer wear pricing may extend significantly depending on brand reputation and market value.
3. Cancellation & Refund Policy
Full Refund for Cancellations Before Shipping – If an order is canceled before it is shipped, a full refund will be issued.
No Cancellations Once Shipped – Once the order has been shipped, cancellations will not be accepted.
Refund Processing Time: Refunds for eligible cancellations will be processed within 7 business days.
4. Late Return Policy
Rental items must be returned by the agreed due date.
Late returns will incur additional charges equivalent to one extra rental day per day of delay.
If the item is not returned within the maximum rental period, full security deposit forfeiture may apply.
Customers are encouraged to return items on time to avoid additional charges.
5. Discounts & Promotions
To make fashion more accessible, we offer:
First-Time Customer Offer: 10% off on the first rental or purchase.
Loyalty Program: Earn reward points for discounts on future rentals.
Referral Program: Get ₹100 off when referring a friend.
Seasonal Sales & Special Offers: Exclusive limited-time discounts.
Follow us on social media & subscribe to our newsletter for the latest deals.
6. Payment Policy
Accepted Payment Methods:
Credit/Debit Cards
UPI & Net Banking
Digital Wallets (Paytm, Google Pay, etc.)
Cash on Delivery (For select locations)
Security Deposits: Applicable for high-value rentals and refundable upon return.
Refund Processing: Refunds for security deposits will be processed after a quality check on the returned outfit.
7. Price Adjustments & Market Changes
FZO reserves the right to adjust prices based on market demand, supplier costs, and brand value. Customers will be notified in advance of any significant pricing changes that affect existing orders.
8. Contact for Pricing Queries
For custom pricing, bulk orders, or partnership inquiries, reach out to:
support@fzo.com | business@fzo.com
Affordable. Stylish. Sustainable. Only at FZO.